Last Updated: October 2025

1. Introduction

Welcome to Mane Haven Education ("we," "our," or "us"). These Terms and Conditions govern your use of our website www.manehavenedu.com.au and the purchase and use of our educational products and services. By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.

2. Definitions

• "Services" refers to all educational content, courses, ebooks, podcasts, resources, and related materials provided by Mane Haven Education.

• "User," "you," or "your" refers to any individual or entity accessing our website or purchasing our services.

• "Content" refers to all text, graphics, images, audio, video, software, data compilations, and other materials available through our services.

3. Use of Services

3.1 Eligibility

You must be at least 18 years of age to purchase our services. By using our services, you represent and warrant that you meet this age requirement.

3.2 License Grant

Upon purchase, we grant you a limited, non-exclusive, non-transferable license to access and use the purchased educational materials for your personal professional development only.

3.3 Restrictions

You may not:

• Share, distribute, or resell course materials or login credentials

• Copy, reproduce, or modify course content without written permission

• Use course materials for commercial purposes beyond your own business application

• Remove any copyright or proprietary notices from materials

• Attempt to reverse engineer or extract source materials

4. Purchase and Payment

4.1 Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time, though changes will not affect orders already placed.

4.2 Payment

Payment is required in full at the time of purchase unless alternative arrangements have been agreed upon in writing. We accept major credit cards and other payment methods as displayed at checkout.

4.3 Failed Payments

If payment fails or is declined, we reserve the right to suspend access to services until payment is successfully processed.

5. Refund Policy

5.1 Digital Products

Due to the nature of digital products, refunds are generally not available once you have accessed course materials. However, we will consider refund requests on a case-by-case basis within 14 days of purchase if:

• You have accessed less than 20% of the course content

• You can demonstrate technical issues that prevented course access and could not be resolved

• The course content materially differs from what was advertised

5.2 Refund Process

To request a refund, contact us at contact@manehavenedu.com.au with your order number and reason for the request. Refunds, if approved, will be processed within 14 business days.

6. Intellectual Property Rights

6.1 Ownership

All content, including but not limited to courses, ebooks, worksheets, scripts, templates, podcasts, logos, and branding, is the intellectual property of Mane Haven Education and is protected by Australian and international copyright laws.

6.2 Trademarks

"Mane Haven Education," "Beyond the Basin," "M.H.E," and associated logos are trademarks of Mane Haven Education. You may not use these marks without our prior written consent.

7. User Conduct

You agree to:

• Use our services lawfully and ethically

• Not interfere with the security or operation of our website

• Not engage in any activity that could harm Mane Haven Education's reputation

• Respect the intellectual property rights of Mane Haven Education and others

• Provide accurate information when required

8. Disclaimer of Warranties

8.1 Educational Content

Our courses and materials are provided for educational purposes. While we strive for accuracy, we do not guarantee specific results from using our materials. Your success depends on various factors including your effort, existing knowledge, and business circumstances.

8.2 "As Is" Basis

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.3 Professional Advice

Our educational content does not constitute professional financial, legal, or business advice. You should consult with qualified professionals for specific advice related to your situation.

9. Limitation of Liability

To the fullest extent permitted by law, Mane Haven Education shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services

• Any unauthorized access to or use of our servers

• Any errors or omissions in content

• Your implementation of information learned through our courses

10. Technical Requirements and Access

10.1 Your Responsibility

You are responsible for ensuring you have the necessary equipment, internet connection, and software to access our online services.

10.2 Access Duration

Access to purchased courses and materials will be provided for the duration specified at the time of purchase. We reserve the right to modify or discontinue services with reasonable notice.

10.3 Service Interruptions

We do not guarantee uninterrupted access to our services and will not be liable for any interruptions, delays, or technical difficulties.

11. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you also agree to our Privacy Policy.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms. We will make reasonable efforts to notify users of material changes.

13. Termination

13.1 By Us

We reserve the right to suspend or terminate your access to our services at any time if you violate these Terms and Conditions or engage in conduct we deem inappropriate or harmful.

13.2 By You

You may discontinue use of our services at any time, though no refunds will be provided except as specified in our Refund Policy.

13.3 Effect of Termination

Upon termination, your right to access course materials will cease immediately. Provisions regarding intellectual property, disclaimers, and limitations of liability will survive termination.

14. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Australia.

15. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

16. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Mane Haven Education concerning your use of our services.

17. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Mane Haven Education
Email: contact@manehavenedu.com.au
Instagram: @mane.haven
Website: www.manehavenedu.com.au

18. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.