The Complete Salon Managers Leadership Acacemy

Module 1: Leadership Foundations & Mindset Shift
This module helps you step confidently into leadership by shifting from “doing everything yourself” to leading through others. You’ll overcome imposter syndrome, define your leadership identity, and establish credibility as a manager. Through values-based leadership and practical frameworks, you’ll learn how to set boundaries, earn respect, and navigate the critical first 90 days in your role with confidence and clarity.

Module 2: Communication Mastery for Managers
Strong leadership starts with strong communication. In this module, you’ll master communication styles, active listening, and professional presence. You’ll learn how to handle difficult conversations using proven frameworks, give clear and constructive feedback, and manage emotions—yours and your team’s. The focus is on building trust, accountability, and respect through confident, effective communication.

Module 3: Team Development & Performance Management
This module focuses on building high-performing, motivated teams. You’ll learn how to recognise individual strengths, develop talent, delegate effectively, and set clear expectations. With practical tools for performance management, regular check-ins, and progressive discipline, you’ll create a learning-focused culture that supports growth, builds confidence, and drives consistent results across your team.

Module 4: Salon Operations & Systems Leadership
This module focuses on running a salon that operates smoothly, efficiently, and consistently. You’ll learn how to manage daily, weekly, and monthly operations, optimise scheduling, control inventory, and maintain high service standards across your team. You’ll also gain tools to identify inefficiencies, implement improvements with team buy-in, and measure success—so systems support growth rather than slow it down.

Module 5: Financial Leadership & Business Acumen
Confident managers understand the numbers behind the business. In this module, you’ll build financial literacy, learning how to read P&L statements, track key metrics, manage budgets, and control costs. You’ll also develop revenue leadership skills—from setting targets and understanding commissions to communicating value around pricing—so you can make informed, data-driven decisions that support profitability.

Module 6: Culture Creation & Team Dynamics
Culture doesn’t happen by accident—it’s designed. This module teaches you how to intentionally shape a positive, values-driven salon culture. You’ll learn how to manage team dynamics, resolve conflict effectively, address toxic behaviour early, and support wellbeing and mental health. The focus is on creating an environment where people feel supported, motivated, and proud to be part of the team.

Module 7: Client Experience Leadership
Exceptional client experiences start with strong leadership. In this module, you’ll define clear service standards, train teams in consultation mastery, and ensure consistency across all stylists. You’ll also learn how to handle complaints professionally, recover from service issues, and turn challenges into loyalty-building moments—strengthening long-term client relationships and retention.

Module 8: Growth Leadership & Future Planning
This final module prepares you for the next stage of leadership. You’ll develop strategic thinking skills to identify growth opportunities, plan for change, and support business expansion. You’ll also learn how to identify and develop future leaders within your team, create succession plans, and build pathways for advancement—while continuing your own leadership journey with confidence and clarity.

1. Purchase the Guide:
Once purchased, you’ll receive a link via email of your purchase.

Please be sure to download immediatly as this link is only active for 24 hours.

2. Download the Guide
Download your comprehensive, step-by-step resource packed with practical information, tangible examples, scripts, checklists, and real notes written by Jorjia herself.

3. Work Through at Your Own Pace
The guide is designed to be followed from start to finish, taking you through every stage of building a sustainable hair business — from mindset and foundations, to pricing, experience, and growth.

4. Learn by Doing
This isn’t just something you read. Each module includes prompts, worksheets, and reflection exercises to help you apply what you’re learning directly to your own business.

5. Digital or Printed — Your Choice
You can work through the PDF digitally, typing directly into the document, or print it out and write by hand — whatever helps you think clearly and take action.

6. Revisit Anytime
Use it as a one-time roadmap or an ongoing reference. Return to the exercises, scripts, and tools whenever your business evolves or you need clarity.

Jorjia Noelle - Founder & Lead Educator

With over 15 years in the industry and currently pursuing her psychology degree, Jorjia has built her reputation on creating transformational client experiences and sustainable business success. As the founder of the successful Mane Haven salon, she’s developed psychology-backed frameworks that have helped countless of hairdressers build thriving businesses rooted in genuine professional confidence and human connection.

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